Frequently Asked Questions

We want to make your shopping experience an easy one, so we put together a section of frequently asked questions. If you have a question that is not answered here, please feel free to contact us by emailing


What is the Comparison Clipboard and how do I use it? Back To Top

The comparison clipboard is's product comparison tool. When viewing products in a category, users can click the “check to compare” box beside products to have them instantly loaded into a floating clipboard.

To use, simply find the products you wish to compare and “check” the compare box to the left of the product price. A clipboard will instantly pop up, adding the product. Each new product you add will appear at the bottom of the comparison clipboard list. If you find your list is getting too long, you can delete products from your list using the orange “x” beside it.

The Comparison Clipboard

Once you have products on the clipboard that you would like to compare, simply click on the “Compare” link to be brought to a detailed product comparison chart.

How do I search for a product on Back To Top

Searching for a product on is easy. Simply look for the “Search” box at the top of every page, type in the name of the product you are looking for, and either hit enter on your keyboard or click on the search icon. You will be shown the most relevant products and categories to the search term entered.

If you are having troubles pinpointing an exact product, try using different spellings or variations on a word (e.g. television instead of TV). It is also a good idea to be less specific in searching (e.g. Acer Travelmate instead of Acer TravelMate 2441WXMi-FR - Celeron M 410 / 1.46 GHz).

An Example of the Find it Fast Search Bar

Are the prices listed in Canadian Dollars? Back To Top

Yes! Although lists products from US merchants, all prices are listed in Canadian $, with the US conversion referenced below.

Do the products ship from inside Canada? Back To Top

No. Products are also shipped from the USA. Currently you can only view shipping costs, border duties, & excess delivery times on the merchant site.

How do I browse products by their individual features? Back To Top

All product listing pages contain a left-hand column that contains many different filters for the products displayed. This includes a simple text-based “refine by keyword” search, a product price range (displaying products that fall within the price range) and a list of product-specific features.

Clicking on one or more of the product-specific features will help you narrow your search, displaying only the products that contain the attribute(s) you selected.

How do I sort products by price? Back To Top

When you are on a product listing page, you are able to not only sort the products by highest and lowest price, but also by name, popularity and the number of stores that sell it. To sort products by any of the above, simply find the “sort by” drop down menu located above the product listings.

Sort By Functions

Purchasing Products

How do I find the product I am looking for? Back To Top

When looking for a product, you have two options. First, you can search directly for a product by typing a product name or keyword into the search box at the top of the page. You can narrow the results that your search will return by selecting the category in which your requested item might fall. This can be done by selecting a specific category from the “all categories” box, next to the “search” box. A search page will be returned when you hit enter or the search icon that will list all product results available.

Second, you can browse through the main categories on Browsing will allow you to not only find the product you are seeking, but will also allow you to compare that product with others just like it.

How do I get the best price possible? Back To Top

Once you find a product you are looking for, click on the product name or picture to view its detailed page. This page will outline all the merchants who currently have the product listed, and the price they are selling it for. Use the “sort by” feature on this page to list the lowest price at the top.

Does Shop To It sell the products? Back To Top does not sell the products we list. We merely act as a portal to the companies who sell them.

How do I purchase a product? Back To Top

Click on the “see it” button to be directed to the merchant’s website where you can complete the transaction when you are ready to purchase an item. The “see it” button can be located on the product listing page and the product details page.

Why is there a difference in price between and the merchant website? Back To Top

When a price change takes place on the merchant site it may not immediately show up on the site. The search engine ”crawls” our merchant sites on a regular schedule to update our database. If a change occurs between crawls, it may not immediately be posted. We apologize for the inconvenience that these variances may cause.


What is Back To Top is a shopping search engine. This comparison shopping site helps shoppers find, compare and buy products from merchants that serve the Canadian market. is designed to give Canadian shopper a superior online shopping search experience while delivering the best ROI available to the participating merchants.

Where do I get more information? Back To Top

For more information on, please visit the about page, call 1-888-838-3388, or email us at

What is the difference between traditional search engines like Google and shopping search engines like Back To Top

Traditional search engines refer searchers to webpages where they can research a variety of things, including products and merchants. Traditional search engines do not do an efficient job at helping searchers comparison shop for products and merchants. Shopping on a traditional search engine is time consuming because the searcher must research products by visiting multiple web sites. helps shoppers quickly research and choose products from merchants by providing shoppers with the ability to filter features, compare products, and find merchants all on one site.

How does choose which stores to list on its site? Back To Top will list any merchant that has an online store, ships products from Canada, and allows shoppers to purchase products in Canadian dollars. If you are a retailer and would like to list your products, please visit the merchant information page for more details. If you are a shopper and would like to suggest a store, please complete the suggest a store survey.

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